What We Collect and Why We Collect It
When you register an account, we collect the name, contact number and email address you provide. When you fund your account through bKash, Nagad or Rocket, we record the transaction reference and wallet number so we can match deposits to your account and process withdrawals correctly.
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We also collect device identifiers, browser type and session data to keep your login secure and detect unusual activity. We do not store your full mobile wallet PIN or password — those stay between you and your payment provider. We use the data we hold to
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run your account, respond to support requests and meet any compliance obligations that apply in your eligible region. We do not sell your personal data to third parties for marketing. Where local law requires us to share data with authorities, we follow that obligation and will
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let you know when we are legally permitted to do so. Data retention periods depend on the applicable rules in your jurisdiction. If you close your account, we retain only what we are legally required to keep.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.